There are defeats more triumphant than victories. ~Michel de Montaigne, French Renaissance Philosopher
Typically, I’m the one doing the firing.
I’ve had to sever ties with clients over the years for one reason or another, and I’ve never regretted doing so.
But somehow it feels different on the receiving end.
For those who don’t know, I run a web design business and have for the past seventeen years.
Sometimes, especially lately, it’s been a challenge:
- There are a plethora of companies now doing web design and development, many with far bigger budgets and staffs than I have, who can offer more services.
- There are a host of free or nearly free programs that let the tech-savvy put together their own website and update it as they see fit.
- And the field has become increasingly complicated with the explosion of cellphones, tablets, and user expectations, turning it into a “young person’s game.”
But on the whole, I enjoy my work, and it pays the bills.
Imagine my surprise last week when a long-time client called and said they’d “decided to go in a different direction.”
“Oh, you’ve done nothing wrong,” they told me. “In fact, we’ve been happy to work with you, and your work has been outstanding.”
Okay, who fires somebody for good work?
They hemmed and hawed about wanting a site they could manage themselves. Instant updates. A different feel.
Rather than argue, I put on my professional face, thanked them for letting me know, and went over “tidy-up” matters like final invoices.
And I hung up with a heavy heart. Feeling more like slamming a door, breaking a glass, or yelling out loud.
None of which I did.
Sure, I’ll miss them as a client, but the Pollyanna in me says this could become a blessing.
Since my debut novel was published last fall, I’ve often wished I had more time to write.
To finish the second book in my series and move on to the third.
Even if I can’t transition to writing entirely, this will free up time for me to write more.
So, Happy Dance after all!
No man is a failure who is enjoying life. ~William Feather, American publisher and author